Refund Policy

SocialAutoDM is a single monthly subscription ($3.99/month) billed through Razorpay. Your card is authorized once, and the subscription then charges automatically every billing cycle until you cancel — there is no free trial, and no partial-month or pay-as-you-go option.

Every charge is covered by the 14-day refund window described below.

You can request a full refund of any charge within 14 days of that charge, for any reason. No explanation required, and it applies to your first payment as well as to every automatic renewal — each charge starts its own 14-day window from the date it was taken.

• Refunds are issued in full, back to the original payment method.
• Having already used the automations during those 14 days does not disqualify you from a refund.
• Requesting a refund also cancels the subscription, so you will not be billed again. Access ends once the refund is processed.

You can cancel anytime from your dashboard. When you cancel:

• Future billing stops immediately — you will not be charged again.
• You keep full access through the end of the period you already paid for.
• If the charge for that period was taken within the last 14 days, you can still ask for a full refund of it under the window above.
• Past that 14-day window, the unused days of the current period are not refunded pro rata — cancelling simply stops the next renewal.

Even after 14 days have passed, we refund a charge when:

• You were charged twice for the same billing cycle.
• A charge was taken after you had already cancelled and lost access.
• The service wasn't deliverable through no fault of yours (for example, an account connection our support team couldn't get working).
• A charge you can show was unauthorized or fraudulent on your account.

Report any of these as soon as you notice them so we can verify the charge against Razorpay's records — the sooner you flag it, the easier it is for us to confirm.

Email us with your account email address and the approximate charge date:

Approved refunds are issued back to your original payment method via Razorpay. How long it takes to actually land back in your account after that depends on your bank or card network, not us.

If a charge looks wrong, please contact us first — within the 14-day window a refund is automatic, and most other issues are resolved faster directly with our support team than through a bank dispute. We aim to respond to every refund request within 48 hours.